Online CRM customer management software, is involved in most of the management, the system is divided into sales, service, marketing, purchasing management, system settings, and several other major modules. Which sales management, including customer management, contact management, sales opportunity management, marketing campaign management, customer compact management, contract management, cost management, quote management, sales order management; service management, including customer service requests accepted, service event management, complaint handling and processing, knowledge management, maintenance; marketing arrangements, including management market activities, competitors, target customers, contacts and other marketing-related activities planned; procurement management including supplier management, vendor contact management, procurement management, procurement orders , receiving, returns management, lending return management; system settings including organizational structure set up, the system custom [form definition, module definition, process definition, view definition], product settings, knowledge setting function. For more details, please visit:. Http:// www qq-online net.